Effective Date: 21 October 2026
1. Introduction
At Prestige Global Designs Pte. Ltd. (“Prestige Global Designs”, “we”, “us” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you visit our website, contact us, respond to our advertisements or use our services, in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).
By using our website or providing your personal data to us, you consent to the collection, use and disclosure of your personal data as described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, phone number and mailing address when you contact us, submit an enquiry or request our services.
- Project Details: information about your property, design preferences, budget, timeline and consultation requests.
- Communications: messages you send us by email, phone, WhatsApp or social media direct message.
- Usage Data: details about your visits to our website, such as your IP address, browser and device type, pages viewed, and actions taken (for example, submitting an enquiry form or tapping our WhatsApp link).
- Cookies and Similar Technologies: we use cookies, pixels and similar tracking technologies to operate our website, understand how it is used, and measure and improve our advertising. See Section 4 for details.
3. How We Use Your Information
We use your information to:
- Provide and manage our interior design services.
- Respond to your enquiries and communicate with you about consultations and project updates.
- Assess your requirements so we can recommend suitable services.
- Improve our website, services and customer experience.
- Measure the effectiveness of our advertising and show relevant advertisements to people who may be interested in our services.
- Send promotional materials and updates, if you have opted to receive them.
- Comply with legal and regulatory obligations.
4. Advertising, Analytics and Cookies
We use tools from third-party platforms, including Google (Google Analytics and Google Ads), Meta (Facebook and Instagram) and TikTok, to understand how visitors use our website and to measure and improve our advertising. These tools may collect information such as the pages you visit, actions you take on our website, your device and browser information, and your IP address.
When you submit an enquiry through our website, we may share your email address and phone number with these platforms in a hashed (encrypted) form, so they can match your enquiry to our advertising. These platforms may also use this information to help us reach people with similar interests.
If you submit your details through a lead form on Facebook, Instagram or TikTok, the platform collects that information and shares it with us so we can respond to your enquiry. We then handle it in accordance with this policy.
You can manage or disable cookies through your browser settings, and adjust your advertising preferences in your Google, Meta and TikTok account settings. Disabling cookies may affect how some parts of our website work.
5. Disclosure of Your Information
We value your privacy and do not sell or rent your personal data. We may share your information with:
- Service providers who help us operate our website, communicate with you or conduct our business, such as website hosting, email, messaging and customer management providers.
- Advertising and analytics platforms, as described in Section 4.
- Contractors, suppliers and partners involved in delivering your project, where necessary.
- Legal or regulatory authorities, where required by law or to protect our rights.
6. Transfer of Data Outside Singapore
Some of our service providers and advertising platforms may store or process data outside Singapore. Where this happens, we take reasonable steps to ensure your personal data receives a standard of protection comparable to that under the PDPA.
7. Retention of Your Information
We keep your personal data only for as long as it is needed for the purposes it was collected for, or as required by law. When it is no longer needed, we securely delete or anonymise it.
8. Security of Your Information
We take reasonable measures to protect your personal data from unauthorised access, collection, use, disclosure or similar risks. However, no transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Subject to the PDPA, you may:
- Request access to the personal data we hold about you, and information about how it has been used or disclosed.
- Request correction of any inaccurate or incomplete personal data.
- Withdraw your consent to our collection, use or disclosure of your personal data, including opting out of promotional messages at any time.
- Request deletion of your personal data, under certain conditions.
To make a request, please contact us using the details in Section 13. We will respond within a reasonable time. Please note that withdrawing consent may affect our ability to provide our services to you.
10. Third-Party Websites
Our website may contain links to third-party websites and social media platforms. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.
11. Children’s Privacy
Our website and services are not intended for individuals under the age of 18, and we do not knowingly collect their personal data.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date. Please review this page periodically.
13. Contact Us
If you have any questions about this Privacy Policy, or wish to make a request about your personal data, please contact our Data Protection Officer:
Prestige Global Designs Pte. Ltd.
360 Orchard Road #10-01 International Building, Singapore 238869
T: (65) 6836-6678
E: enquiry@prestige-global.com